FREQUENTLY ASKED QUESTIONS

FAQ: ORDERS & DELIVERY

What are your delivery fees?

Delivery within the UK is FREE on all orders.


Delivery within the EU is FREE on all orders over £20.

How soon will my order arrive?

Orders are usually despatched within 1 working day, and are sent by tracked Royal Mail 48 hour delivery within the UK.

How do the subscriptions work?

You can choose to have monthly deliveries or delivery every 2 weeks. You can cancel or change your subscription any time by logging into your account. 

Do you ship worldwide?

Yes, we ship globally. Please note that you are responsible for any customs / import fees that your country may require. 

How will I know when my order has been despatched?

When your order has been despatched you will receive an email notification. 

FAQ: ABOUT NOMO No.1

What is Nomo No.1?

The Nomo® brand specialises in the Science of Adsorption based around its proprietary Activated Carbon Technology. Its specifically engineered activated carbon capsules help to target the toxic compound, Acetaldehyde. Its additional vitamin supplement capsules contribute to the reduction of tiredness, fatigue and support the normal function of the immune system. 


Nomo is designed to keep you productive and efficient whether you drink a little, more than a little or not at all.



Why Nomo®?

At Nomo® we are obsessed with the quality and efficacy of our products. There is no “fluff”, the products work very efficiently. We are science driven and aim to contribute to the solution of the millennia old problem of how to balance an active social and work life with optimal health.

How does it work?

Nomo’s pure activated carbon has been specifically designed to optimise its adsorption capabilities in order to help to deal with Acetaldehyde.


By helping to deal with the build-up of Acetaldehyde, it also frees up the body’s natural enzymes during alcohol metabolism for an optimal process.


The vitamin formulation contributes to the reduction of tiredness, fatigue and support the normal function of the immune system.

Where are Nomo® products manufactured?

Nomo® products are produced at our manufacturing facility in the United Kingdom. Unlike many other supplement brands out there, we never outsource overseas. We'd rather pay higher prices to ensure quality standards.

FAQ: INSTRUCTIONS & DOSAGE

How many should I take, and when?

Take 2-3 carbon capsules before sleeping. 


Take 2 vitamin/energy supplements in the mornings to regain energy, lost minerals and vitamins.


Since everyone’s body works slightly differently, you may need to take additional doses as required but do not exceed 6 carbon capsules or 2 vitamin capsules over a 24hr period.



How should I store Nomo No.1 and does it expire?

It should be stored in a dry place out of reach of children. Please consult the Use By date on the packaging.

FAQ: SAFETY

Is it safe?

Nomo consists of pure activated carbon and natural vitamin supplements. 

Activated carbon is considered safe in most cases and adverse reactions are infrequent and rarely severe. 


All contained vitamin supplements are safe.


As a food supplement it is regulated by the Food Safety Act and Foods Standard Agency.


Every batch is tested by a world leading independent laboratory to ensure the highest product quality.

Is Nomo No.1 vegan?

Yes, it's vegan. As a pure element, Nomo No.1 does not contain any animal derived products in its manufacturing process.


Are there any known side effects regarding the carbon?

If taken in very large quantities, activated carbon may cause constipation, black stools and nausea. 


People who suffer from the rare genetic disease, Variegate Porphyria, should avoid activated carbon.


For any other guidance, please refer to reverse label of the packaging.

Can I take Nomo No.1 when I am on other medication?

Activated carbon may reduce the absorption of certain medications. Some people may be intolerant to certain vitamins. If you are taking medications or have a medical condition, please consult your doctor before taking it.

Can I take it if I am pregnant?

While pregnant or nursing, we recommend you consult your doctor.

Are there any allergens I should be aware of?

No. All our products are allergen free.

Can Nomo No.1 be addictive?

There are no ingredients contained in the products that should cause physical addiction.


Does Nomo No.1 require special regulations like FDA approvals, etc?

As a food supplement, Nomo is regulated by the Food Safety Act and Foods Standard Agency.

THE SCIENCE LESSON & INGREDIENTS

What is Acetaldehyde?

Acetaldehyde is a by-product of the body’s break down of alcohol. Almost all of the alcohol a person consumes is broken down and cleared by the liver at a constant rate that cannot be accelerated during its metabolism. Acetaldehyde is classified as a carcinogenic toxin.

What is Activated Carbon?

Activation of carbon is the process of taking a carbon-rich material and converting it to pure carbon through heating. It is thereby processed to have small, low volume pores that increase the surface area available for adsorption.


Activated carbon has many applications and is most widely known for being used by Medical Emergency Services to treat poisonings/overdoses as well as in the process of water purification.

What are the ingredients of the vitamin formulation?

The mix of Vitamins B12, B3 (Niacin), B5, B6 contribute to the reduction of tiredness and fatigue and support the normal function of the immune system.


L-theanine helps to improve concentration, learning performance and attention.


Taurine is an anti-oxidant and helps to maintain energy levels and delay the onset of fatigue.


Caffeine is a natural stimulant and most commonly found in coffee, tea and cacao plants. It works by stimulating the brain and central nervous system, helping to stay alert and prevent the onset of tiredness.

OUR STORY

Why is it called Nomo®?

It is a play on “No More…”

Why did you create Nomo®?

We created Nomo® to be different from all other products out there. The aim was to create a highly effective and reliable product as a solution to the millennial old problem of balancing a busy social life and healthy lifestyle. 

Where can I buy Nomo®?

Currently Nomo® can be bought in our e-commerce store (Nomo.shop). With our success and your support we plan to sell through the more traditional channels like pharmacies, supermarkets and specialised shops and making the product as widely and conveniently accessible as possible.

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